Return Policy

We care about the quality of our products and want every customer to be satisfied with their purchase.

Returns are accepted only under the conditions described below. Please read carefully before submitting a request:

1. 
   Damage During Delivery
   
   
   If the item arrives damaged, a return is possible only with video proof recorded at the post office at the moment of pickup.
   
   
   The video must clearly show the unopened package, the full unboxing process, and the visible damage.
   
   
   Returns without such a video, taken at the time of receiving the parcel, will not be accepted.
   
   
   
2. 
   Item Not as Described
   
   
   If the item is intact but does not match the description (such as incorrect color, size, or model), you may request a return.
   
   
   Photo or video evidence clearly showing the discrepancy is required.
   
   
   
3. 
   Manufacturing Defect
   
   
   If the product has a factory defect, a return or exchange is possible after providing photo or video proof of the defect.
   
   
   The item must be returned complete and in unused condition.
   
   
   

All return requests will be processed only after we review and verify the provided materials.

Refunds are issued after the returned item is received and inspected.

In cases of manufacturing defects or store error, all shipping costs will be covered by us.

support@hubix.store

About Us

At Hubix, fashion knows no borders.

Our warehouses are strategically located around the world, allowing us to deliver stylish products to our customers quickly and efficiently.

All of our items are carefully sourced from China, where innovation, craftsmanship, and unique design meet. We work directly with trusted suppliers to ensure that every piece meets our standards of quality and trend-forward style.

Our mission is simple: to discover the most interesting, eye-catching, and stylish products and bring them straight to you.

Whether it’s a timeless wardrobe essential or the next big trend, Hubix is dedicated to helping you express your individuality with confidence and flair.